Delivery Information

We offer free delivery for all orders over £400 + Vat to all mainland postcodes excluding the Highlands of Scotland. We only sell in full box quantities, no singles etc…

Our minimum spend is £400 + Vat.

All deliveries are made on a pallet to avoid damages and losses. You can ask the driver to take the pallet back if you do not want to keep it.

Delivery is on a 1-2 day service. You can upgrade to next day for an extra £5. We have a success rate of 98% for on time delivery. However this is not guaranteed and no compensation will be paid for late deliveries. Deliveries can take place any time between 9am and 5pm. Sorry, with our pallet delivery no tracking is available.

There will be a surcharge for the following postcodes: BT, DD, PH, AB, IV, KW, PH, PO (30-41 Isle of Wight), Isle of Man, PA 20+ and the Channel Islands.

We regularly deliver to Northern Ireland and the Republic of Ireland. Please ask us for a quote.

We deliver to all of the world. Just drop us an email for a quote. To give you an idea, we can stack 56 boxes of regular mugs on a pallet.

You can arrange collection from our warehouse with 24 hours notice.

We have the right to cancel your order and refund you the amount paid if we have made an error on the website and cannot come to a reasonable solution.

The cut off time for same day dispatch is 3pm.